CUSTOMER FOCUSED MARKETING AND OPERATIONS PROFESSIONAL
Known as a confident, flexible and driven leader who consistently provides innovative approaches for business growth, product strategies, and customer focused excellence. Highly adept at organizing and prioritizing business objectives.
MBA degreed • Strategic turnaround management • Customer relations leader • Revenue optimization • Operations management • Market analysis • Product development • Technology implementation • Process improvement • Project leadership • Team builder • Creative problem resolution
Education and Certification
- Coles College of Business, Kennesaw State University, Kennesaw, GA, MBA.
- University of West Georgia, Carrollton, GA, Bachelor of Business Administration in Accounting.
- Macon State College, Macon, GA, Associate in Arts in History.
- Graduate of Wachovia Management Program, Atlanta, GA.
What Others Say
"Ka Small brings a customer-centered approach to solving business problems, understanding that ultimately the customers contribute to the business' success or failure. She has a keen ability to identify win-win opportunities and can then marshal and manage internal and external resouces to achieve the desired outcomes. And she does all this with enthusiasm and a good sense of humor." - Strategic Consulting Principal
"The trust factor plays a big part in making sure that if they choose you then they are making the right decision. I think what won us over was your dedication and commitment to making it happen, and that you will be there for anything that happens, is very important." Investor Relations Manager
"Ka is committed to service and operation excellence across an organization. She has the rare ability to help employees and executives believe anything is possible and move forward to deliver outstanding results." Regional Operations Manager
"Big picture, reliable insights and someone with the ability to build momentum - that's how I describe Ka. If you want a balanced dose of determination and commitment, you need her. She is passionate about service excellence and energizing within an organization." Senior Vice President Operations
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